baji365 Privacy Policy

1. Introduction

This Privacy Policy explains how baji365 collects, uses, stores, and protects the personal information of players who use the baji365 platform. It applies to all users of baji365, including visitors who browse the site without registering and registered players who actively use the platform.

baji365 is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our players in Bangladesh, and we have built our data practices around that understanding. This policy is written in plain language so that every player can understand exactly what happens to their information when they use baji365.

By registering on baji365 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how baji365 handles personal data, you should stop using the platform and contact our support team to close your account.

2. Data We Collect

baji365 collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform. Below is a breakdown of the specific types of data we collect.

baji365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

3. How We Collect Your Data

baji365 collects your personal data through several channels, all of which are clearly defined below:

• Direct input: When you register an account, complete your profile, make a deposit or withdrawal, or contact our support team, you provide data directly to baji365.
• Automated technologies: When you visit the baji365 platform, our servers automatically log technical data including your IP address, device information, and browsing behaviour on the site.
• Cookies and tracking: baji365 uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how players use the platform. See the Cookies section below for full details.
• Third-party verification: When you submit identity documents for verification, baji365 may use a third-party identity verification service to confirm the authenticity of your documents. This service processes your data on our behalf under strict confidentiality agreements.
• Payment processors: When you make a deposit or withdrawal, our payment partners (bKash, Nagad, Rocket) share transaction confirmation data with baji365 to allow us to credit or debit your account correctly.

4. Why We Use Your Data

baji365 uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The main reasons we process your data are:

• To create and manage your baji365 account.
• To verify your identity and confirm that you meet the eligibility requirements to use the platform.
• To process deposits, withdrawals, and bonus credits accurately.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and respond to your enquiries.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To improve the baji365 platform based on how players use it.
• To comply with legal and regulatory obligations applicable to online gaming platforms.

5. Sharing Your Data

baji365 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only with parties who are bound by strict data protection obligations:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC services receive your identity documents solely for the purpose of verifying your identity on behalf of baji365.
• IT and platform service providers: Companies that help us host, maintain, and secure the baji365 platform may have access to technical data as part of their service delivery.
• Legal and regulatory authorities: baji365 may be required to disclose your data to law enforcement agencies, regulatory bodies, or courts if required by law or in response to a valid legal request.
• Fraud prevention agencies: In cases of suspected fraud or money laundering, baji365 may share relevant data with fraud prevention organisations.

6. Cookies

baji365 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the baji365 platform to function. They keep you logged in, remember your session, and enable core features. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: These help baji365 understand which pages and games are most popular, how long players spend on the platform, and where players encounter problems. This data is aggregated and anonymised.
• Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you do not have to set them every time you visit.
• Security cookies: These help baji365 detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the baji365 platform.

7. Data Security

baji365 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the baji365 platform.
• Encrypted storage of sensitive data including passwords and payment information.
• Strict access controls ensuring that only authorised baji365 staff can access player data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the baji365 platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security threats.

8. Data Retention

baji365 retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. The specific retention periods for different categories of data are as follows:

• Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 5 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the last communication.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.

Once the applicable retention period has expired, baji365 will securely delete or anonymise your personal data so that it can no longer be linked back to you.

9. Your Rights

As a baji365 player, you have the following rights over your personal data. To exercise any of these rights, contact the baji365 support team with your request. We will respond within 30 days.

10. Minors

baji365 does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If baji365 discovers that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe that your child has registered on baji365, please contact our support team immediately at [email protected] so we can take prompt action.

11. Changes to This Policy

baji365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, baji365 will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the baji365 platform after any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how baji365 handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available through the baji365 platform after logging in.
• Response Time: We aim to respond to all privacy-related requests within 30 days.

For data deletion or access requests, please include your registered mobile number and account username in your message so we can locate your account quickly and process your request without delay.